An AI employee for clinics and medical centres

In a clinic the AI employee books appointments by phone, website and messages, reminds patients about their visits, answers questions about prices, preparation and opening hours, and passes medical questions to a person. The front desk handles fewer repeat questions and fewer appointments are missed.

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Where the hours go today

  • The phone rings constantly while the front desk is busy with patients in person.
  • Patients who neither come nor call.
  • The same questions: price, preparation, opening hours, parking.
  • Out-of-hours booking requests that get lost.

What the AI employee takes over

  • Voice agentAnswers the phone, books and moves appointments in the calendar and handles general questions.
  • Chat and messagesBooks appointments and answers questions on the website, Facebook and WhatsApp, day and night.
  • RemindersReminds patients of the appointment and preparation, and offers a new time if they cannot make it.
  • ReviewsAfter the visit it invites satisfied patients to leave a review, and complaints go to the manager.

The first process goes live within 14 days. You see it working with your own data before you pay.

What it looks like in practice

Example scenario: Saturday evening

  1. 01

    A patient writes on the website asking for a cardiology appointment next week.

  2. 02

    The AI employee offers three free slots and books the chosen one in the calendar.

  3. 03

    It sends a reminder with the preparation instructions the day before.

  4. 04

    It does not discuss symptoms: it says a doctor will see the question, and for emergencies gives the emergency number.

An illustration of a typical process, not a specific client's result.

What we connect to

We connect to your calendar or booking system, the phone system, the website, Facebook and WhatsApp.

Where the data stays

Health data is a special category under GDPR. We recommend an AI model on your own server or in a private EU cloud, with no medical information in the booking agent.

Frequently asked questions

Will it give medical advice?

No. The agent books appointments and answers organisational questions. Anything medical goes to a doctor, and for emergencies it gives the emergency number.

Is it legal with health data?

Yes, when done properly: minimal data, a processing agreement, data in the EU or on your server, and a clear notice that the patient is talking to an AI.

Will patients know they are talking to an AI?

Yes. Under the EU AI Act the agent introduces itself as an AI, and the patient can always ask for a person.

Other industries

  • Accounting firmsAn AI employee collects and enters documents, matches invoices, chases clients for missing paperwork and answers their routine questions.
  • Construction companiesAn AI employee turns enquiries and drawings into quotes, collects site reports, tracks deliveries and reminds clients about payments.
  • Wholesale and distributionAn AI employee takes orders from email and messages, checks stock, answers sales questions and prepares quotes and invoices.
  • Logistics and transportAn AI employee takes transport orders, processes CMRs and invoices, answers shipment status questions and prepares driver schedules.
  • Online shopsAn AI employee answers customers day and night, writes product descriptions, handles returns and makes video ads for your products.
  • ManufacturingAn AI employee takes orders, tracks materials, prepares shipping documents and answers staff questions from your instructions and data.

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In 30 minutes we look at your processes and tell you which 3 to automate first.

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