An AI employee for wholesale and distribution

In wholesale the AI employee takes the orders that arrive by email, phone and messages, checks stock, enters them into your system and confirms to the customer. It also answers questions about prices, lead times and delivery status. Your sales team works with customers instead of retyping orders.

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Where the hours go today

  • Orders in free text, PDFs and photos that are retyped by hand.
  • Endless questions: is it in stock, when does it arrive, what is my price.
  • Quotes and price lists prepared for each customer separately.
  • Data entry errors that only show up at delivery.

What the AI employee takes over

  • Order intakeReads the order from email, PDF or a message, checks codes and stock and prepares it for your system.
  • Customer questionsAnswers about stock, contract prices and delivery status from the data in your system.
  • QuotesPrepares a quote with that customer's prices and discounts.
  • ProcurementWatches minimum stock levels and proposes orders to suppliers.

The first process goes live within 14 days. You see it working with your own data before you pay.

What it looks like in practice

Example scenario: an order at 10 pm

  1. 01

    A shop sends a photo of a handwritten order with 18 items.

  2. 02

    The AI employee reads the items, matches them to the catalogue and sees that 2 are out of stock.

  3. 03

    It offers the customer substitutes from the same category and waits for confirmation.

  4. 04

    By morning the order is ready in the system, and the salesperson only sees the two substitutes.

An illustration of a typical process, not a specific client's result.

What we connect to

We connect to your ERP or warehouse software, email, WhatsApp or Viber, the B2B portal and price lists in Excel.

Where the data stays

Contract prices and customer data stay in your system. The AI reads them with limited permissions.

Frequently asked questions

What if it does not recognise an item?

It does not guess. It asks the customer or flags the line for the salesperson before the order enters the system.

Does it work with our ERP?

With most ERP and warehouse software that has an API or an import. On the free call we check yours specifically.

Will customers see each other's prices?

No. The agent answers only with the prices and terms of the customer who is asking.

Other industries

  • Accounting firmsAn AI employee collects and enters documents, matches invoices, chases clients for missing paperwork and answers their routine questions.
  • Construction companiesAn AI employee turns enquiries and drawings into quotes, collects site reports, tracks deliveries and reminds clients about payments.
  • Logistics and transportAn AI employee takes transport orders, processes CMRs and invoices, answers shipment status questions and prepares driver schedules.
  • Clinics and medical centresAn AI employee books appointments by phone and chat, reminds patients, answers questions and takes load off the front desk. Data stays with you.
  • Online shopsAn AI employee answers customers day and night, writes product descriptions, handles returns and makes video ads for your products.
  • ManufacturingAn AI employee takes orders, tracks materials, prepares shipping documents and answers staff questions from your instructions and data.

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In 30 minutes we look at your processes and tell you which 3 to automate first.

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